Terms and Conditions

Returns:  You have 14 days after the day of delivery to cancel your order.  You do not need to give a reason but it helps us to improve service in the future if a brief explanation is given.

If you cancel you must return goods to us at your own expense.  Please return to the address on the invoice, including the entire invoice in your parcel.  Please ensure you take reasonable care of the goods before they are returned to prevent deterioration or damage, and that goods are packaged adequately.  Any item of clothing must have all tags attached and be in the original packaging.  We do not accept returns of clothing that are covered in pet fur or make-up, are dirty or smell of smoke or perfume, these items will be returned to you.  CD's, DVD's and vinyl's can not be returned if unsealed.

Special instructions for corset buyers:  Try corsets on over a t-shirt, and do not lace tightly when checking for fit.  Corsets that have been tight laced can not be returned 'as new'.

Refunds will always make a refund using the same method originally used to pay for you purchase this will be done within 28 days of the receipt of your returned item.

Products returned by you because of a defect will be refunded in full, including a refund of delivery charges.

Customers accept that products and product colours may vary slightly from the photographs shown due to limitations of the technologies involved (e.g. Cameras, computers).

This website is for your personal and non-commercial use only.  You may not reproduce or modify any part of this store.

Products order from our website for delivery outside the UK may be subject to import duties and taxes which are levied when delivery reaches the specified destination. You will be responsible for payment of any such import duties or taxes, we have no control over these charges and can not predict their amount.  Please contact your local customs office for further information before placing an order.

These terms shall be governed by and continued in accordance with English law.

Our registered address is: 1 Gilbert Way, Berkhamsted, Herts HP4 3JF U.K. Tel: 01442 768690 Email: [email protected]